Privacy policy

Privacy Policy

Last updated: October 16, 2024

At The Moonlamp (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website.

We comply with the UK General Data Protection Regulation (UK GDPR), the UK Data Protection Act 2018, and other applicable data protection laws, including the EU General Data Protection Regulation (EU GDPR) where relevant, depending on the location of our customers.

1. Data Controller

Company Name: Witteveen Commerce LLP
Chamber of Commerce Number: OC446864
Registered Address: 32 Kinburnstreet, SE16 6DW, London, United Kingdom
Email Address: info@the-moonlamp.com

2. Data Collection and Use

2.1 Visiting the Website

When you visit our website, we automatically collect certain technical information transmitted by your browser. This information is required to ensure website security, stability, and functionality. The data collected may include:

• Pages visited on our website
• Date and time of access
• Volume of data transmitted
• Referrer URL
• Browser type and version
• Operating system
• IP address (which may be anonymized where technically feasible)

2.2 Google Analytics

We use Google Analytics to analyze website usage and improve our services. Google Analytics uses cookies and similar technologies to collect information such as user interactions and anonymized IP addresses. This information may be transferred to and stored on servers operated by Google, which may be located outside your country of residence.

2.3 Google Maps and Web Fonts

Our website may use Google Maps to display location-related information and Google Web Fonts to ensure a consistent visual appearance. When these services are used, your IP address may be transmitted to Google servers, which may be located in the United States or other countries.

3. Cookies

We use cookies and similar technologies to enhance website functionality, improve user experience, and analyze website performance. Cookies are small text files stored on your device that help us recognize your browser and remember certain preferences.

Types of Cookies

• Session Cookies: Temporary cookies that are automatically deleted when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a specified period and help us recognize you on future visits.

You can manage or disable cookies through your browser settings. Instructions for managing cookies in commonly used browsers can be found here:

• Google Chrome – Manage cookies
• Mozilla Firefox – Clear cookies and site data
• Safari – Manage cookies and website data
• Microsoft Edge – Delete and manage cookies

Please note that disabling cookies may limit certain website features and affect your overall browsing experience.

4. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data, where legally permitted
• The right to restrict or object to certain data processing activities
• The right to data portability, allowing you to receive your data in a structured, machine-readable format

If you wish to exercise any of these rights, please contact us at info@the-moonlamp.com.

5. Data Security

We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

6. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or our services. Any updates will be published on this page, and the “Last updated” date will be revised accordingly.

7. Cookie Consent Banner

When you first visit our website, a cookie consent banner will be displayed. By accepting cookies, you consent to the use of cookies for essential functionality, analytics, and performance purposes. You may change or withdraw your consent at any time through your browser settings.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Company Name: Witteveen Commerce LLP
Registered Address: 32 Kinburnstreet, SE16 6DW, London, United Kingdom
Email Address: info@the-moonlamp.com

Related Policies

Terms of Service | Shipping Policy | Return Policy | Payment Policy

Quick Links

Contact page: https://the-moonlamp.com/pages/contact
Order Tracking Page: https://the-moonlamp.com/apps/parcelpanel